Management and Care Development Plan: A Tool from the Institutional Support/FESF-SUS to Primary Care Management Teams

Abstract

The management model in municipal health departments (MHD) is influenced by a hegemonic managerial rationality, which undermines primary care management, complicates the transformation of the technical care model, and distances the management team from its object of study: care provision by Family Health Teams (Equipes de Saúde da Família – EqSF). One of the goals of the State Foundation for Family Health (Fundação Estatal Saúde da Família – FESF-SUS), created in Bahia in 2009, is the development of municipal management through the shared management of contracted services. Strategies to achieve this goal include Management and Care Development Plans (MCDPs), which were developed between the institutional support team and the Monitoring and Assessment Committees (Comissões de Acompanhamento e Avaliação – CAA) and serve guides for monitoring the management contract. The MCDPs were developed in 22 municipalities, and they recommended the identification of priority needs of both the institutional support and the CAAs based on a shared management perspective. An important requirement that some of the CAAs identified was the reorganisation of the work process involved in coordinating primary care and implementing municipal institutional support. Institutional support as a “way of performing” primary care management can transform the teams’ work processes in ways that affect the provision of health care.